CELERIS SYNC INNOVATION

At Celeris Sync Innovation Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, web applications, mobile applications, or any services related to website design, web application development, app development, software development, and digital marketing in the IT sector. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information from users in various ways, including but not limited to:

1.1 Personal Information

Personal information refers to details that specifically identify you, such as:

Full name
Email address
Phone number
Billing address
Payment information (credit card or bank details)

1.2 Non-Personal Information

Non-personal information does not directly identify you but helps us understand user behaviors and improve our services. This includes:

IP addresses
Browser types
Device information (including operating system)
Geographic location
Pages viewed and links clicked on our website or applications

1.3 Sensitive Information

We do not typically collect sensitive personal information (e.g., race, religion, or health data). If ever required, we will ask for explicit consent before collection.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Website Design and Development

To create, modify, or optimize websites tailored to our clients' needs, we may gather and analyze user data. This helps us:

Develop intuitive interfaces
Customize layouts based on user preferences
Ensure website performance is optimal for all users

2.2 Web and Mobile Application Development

We use your information to:

Develop and maintain custom web or mobile applications that cater to your business
Fix bugs or technical issues
Implement feature updates based on your feedback or preferences

2.3 App Development

For mobile and desktop app development, we may use your personal information to:

Facilitate in-app purchases or subscriptions
Provide updates and support for your apps
Analyze app usage patterns to improve features

2.4 Software Development

When we build software solutions, your information is used for:

Customizing software functionality for your business needs
Troubleshooting issues and providing ongoing support
Conducting beta testing or product launches

2.5 Digital Marketing Services

We may use your data to:

Conduct email marketing campaigns
Send newsletters, updates, or promotional content
Track the performance of digital marketing efforts (such as ads or social media campaigns)
Personalize your experience based on your interactions with our online content

2.6 Analytics and Improvements

We use collected data to:

Monitor traffic patterns on our website and applications
Analyze how our services are used
Optimize website speed, functionality, and security

3. How We Share Your Information

We may share your information with third parties only under the following circumstances:

3.1 Service Providers

We may share personal data with third-party service providers who assist in operating our business, such as:

Payment processors
Cloud hosting services
Analytics providers
Email marketing services

3.2 Legal Requirements

We may disclose your information if required to:

Comply with legal processes, governmental requests, or investigations
Protect our rights, privacy, safety, or property, or that of our users or the public

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

Encryption of sensitive data
Secure socket layer (SSL) technology for website transactions
Regular security audits of our infrastructure

Despite our best efforts, no system can be completely secure. By using our services, you acknowledge that there are risks inherent in transmitting personal data online.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

Fulfilling contractual obligations
Complying with legal requirements
Resolving disputes
Enforcing agreements

Once your data is no longer needed for these purposes, it will be securely deleted or anonymized.

6. Your Rights and Choices

You have certain rights with respect to your personal data, which include:

6.1 Access and Correction

You may request access to the personal information we hold about you and ask that we correct or update any inaccuracies.

6.2 Deletion

You may request that we delete your personal information, provided there are no legal grounds requiring us to retain it.

6.3 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.4 Marketing Opt-Out

If you no longer wish to receive marketing communications from us, you may opt-out by following the unsubscribe link in the emails or contacting us directly.

6.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. Some functionalities of our website may be limited if cookies are disabled.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our website. This information is used to:

Enhance user experience
Provide personalized content
Track user activity for analytics purposes

You can adjust your cookie preferences via your browser settings at any time.

8. Third-Party Links

Our website and services may contain links to third-party websites, services, or content. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before engaging with them.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from minors. If we become aware of such data being inadvertently collected, we will take steps to delete it.

10. International Data Transfers

We may transfer your information to servers located outside your country of residence, including to countries that may not provide the same level of data protection. Where applicable, we will take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When changes are made, we will notify users via email or a prominent notice on our website. Continued use of our services after such modifications indicates your acceptance of the updated policy.